# LiteSOC — Pricing

> Simple, transparent pricing. Secure your SaaS at any scale. Start free, upgrade when you need more.

- **Website:** https://litesoc.io/pricing
- **Signup:** https://litesoc.io/signup

## Plans

### Free

Perfect for side projects and personal use

**Price:** Free

- 5,000 events/month
- 7-day event retention
- Basic threat detection
- Email alerts
- 1 team member
- Community support

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### Pro

For growing teams with serious security needs

**Price:** $49/mo (or $40.83/mo billed yearly)

- 50,000 events/month
- 30-day event retention
- Advanced threat detection
- Impossible Travel detection
- Geo-Anomaly detection
- Slack & Discord alerts
- Executive Security PDF Reports
- 10 team members (coming soon)
- Webhook integrations
- Priority email support

---

### Enterprise

For organizations with advanced security requirements

**Price:** $199/mo (or $165.83/mo billed yearly)

- 500,000 events/month
- 90-day event retention
- Advanced threat detection
- Impossible Travel detection
- Geo-Anomaly detection
- Custom threat models
- IP whitelisting (CIDR support)
- SAML/OIDC Single Sign-On
- Compliance audit logs
- Executive Security PDF Reports
- Unlimited team members (coming soon)
- Dedicated support
- SLA guarantee

---

### Custom

Tailored solutions for large enterprises with specific needs

**Price:** Custom pricing

- Unlimited / Negotiable events
- 1-2 Year event retention
- Custom threat models + Dedicated Assistance to Setup
- IP whitelisting (CIDR support)
- Enforced SSO across all members
- Unlimited History / Exportable for Regulators
- Executive Security PDF Reports (Scheduled)
- Unlimited team members
- Dedicated Account Manager & Technical Lead
- 99.99% Uptime Guarantee with Financial Credits
- Custom DPA, MSA, and Security Questionnaires

## Feature Comparison

#### Events & Storage

| Feature | Free | Pro | Enterprise | Custom |
|---|---|---|---|---|
| Monthly Events | 5,000 | 50,000 | 500,000 | Unlimited / Negotiable |
| Event Retention | 7 days | 30 days | 90 days | 1 Year - 2 Years |
| Events per Second | 10 | 100 | 1,000 | Unlimited / Dedicated Throughput |
| Rate Limit (Requests/Min) | 100 | 500 | 2,000 | Customizable / Unlimited |

#### Threat Detection

| Feature | Free | Pro | Enterprise | Custom |
|---|---|---|---|---|
| Basic Threat Detection | ✓ | ✓ | ✓ | ✓ |
| Brute Force Detection | Basic | Advanced | Advanced | Advanced + Predictive ML |
| Geo-Anomaly Detection | ✗ | ✓ | ✓ | ✓ |
| Impossible Travel Detection | ✗ | ✓ | ✓ | ✓ |
| Custom Threat Models | ✗ | ✗ | ✓ | Dedicated Assistance to Setup |
| Custom Severity Levels | ✗ | ✗ | ✓ | ✓ |

#### Alerts & Integrations

| Feature | Free | Pro | Enterprise | Custom |
|---|---|---|---|---|
| Email Alerts | ✓ | ✓ | ✓ | ✓ |
| Slack Integration | ✗ | ✓ | ✓ | ✓ |
| Discord Integration | ✗ | ✓ | ✓ | ✓ |
| Webhook Integrations | ✗ | ✓ | ✓ | Forward to AWS S3, BigQuery, Splunk |
| Custom Alert Rules | ✗ | ✗ | ✓ | ✓ |

#### Security & Access

| Feature | Free | Pro | Enterprise | Custom |
|---|---|---|---|---|
| API Access | Event Tracking | Full Access | Full Access | Full Access + Dedicated API Endpoint |
| GeoIP Enrichment | ✓ | ✓ | ✓ | ✓ |
| Authorized Origins (CORS) | 1 Domain | 5 Domains | Unlimited | Unlimited |
| Wildcard Subdomains | ✗ | ✓ | ✓ | ✓ |
| Audit Logs (Compliance) | ✗ | ✓ | ✓ | Unlimited History / Exportable for Regulators |
| Executive Security PDF Reports | ✗ | ✓ | ✓ | Scheduled + On-Demand |
| SAML/OIDC SSO | ✗ | ✗ | ✓ | Enforced SSO across all members |
| IP Whitelisting (CIDR) | ✗ | ✗ | ✓ | ✓ |
| Data Residency | ✗ | ✗ | ✓ | Choose region for data storage |

#### Team & Support

| Feature | Free | Pro | Enterprise | Custom |
|---|---|---|---|---|
| Team Members | 1 | 10 | Unlimited | Unlimited |
| Community Support | ✓ | ✓ | ✓ | ✓ |
| Priority Email Support | ✗ | ✓ | ✓ | ✓ |
| Dedicated Support | ✗ | ✗ | ✓ | Dedicated Account Manager & Technical Lead |
| SLA Guarantee | ✗ | ✗ | ✓ | 99.99% Uptime Guarantee with Financial Credits |
| Custom Contracts | ✗ | ✗ | ✗ | Custom DPA, MSA, and Security Questionnaires |

## Frequently Asked Questions

**Q: What happens if I exceed my event limit?**

We'll notify you via email when you're approaching your limit. Once exceeded, new events will be queued but not processed until you upgrade your plan or the next billing cycle begins. Your existing data remains fully accessible.

**Q: Is my data secure?**

Absolutely. We use industry-standard AES-256 encryption for data at rest and TLS 1.3 for data in transit. Our database implements Row Level Security (RLS) to ensure strict data isolation between organizations. We're also SOC 2 Type II compliant.

**Q: Can I cancel anytime?**

Yes, you can cancel your subscription at any time from your dashboard settings. Your subscription will remain active until the end of your current billing cycle, and you'll retain access to all features until then. No questions asked.

**Q: Do you support custom retention periods?**

Yes! Enterprise customers can request custom data retention periods beyond the standard 90 days. Contact our sales team to discuss your specific compliance and data retention requirements.

**Q: How does the 14-day free trial work?**

When you sign up for Pro, you get full access to all Pro features for 14 days—no credit card required. At the end of your trial, you can choose to subscribe or automatically downgrade to our Free plan with no data loss.

**Q: Can I upgrade or downgrade my plan?**

Absolutely! You can upgrade anytime and your new features will be available immediately. When downgrading, your current plan remains active until the end of your billing cycle. All plan changes can be made directly from your dashboard settings.

**Q: What payment methods do you accept?**

We accept all major credit cards (Visa, Mastercard, American Express) through our secure payment processor, Stripe. Enterprise customers can also pay via invoice with NET-30 terms.

**Q: Do you offer refunds?**

We offer a 14-day money-back guarantee on all paid plans. If you're not satisfied within the first 14 days of your subscription, contact our support team for a full refund.

**Q: How do I integrate LiteSOC with my application?**

Integration is simple! We provide official SDKs for Node.js, Python, and PHP, plus a REST API for any other language. Most developers are up and running in under 10 minutes. Check out our documentation for step-by-step guides.

**Q: What happens to my data if I downgrade?**

Your data is never deleted when downgrading. However, you'll only be able to access data within your new plan's retention period. For example, if you downgrade from Pro (30-day retention) to Free (7-day retention), you'll see the most recent 7 days of events.
